Policies

It is important to read through all Policies before proceeding to book.

COVID Policy

In Hawaii we practice kuleana, which means responsibility. Each and every one of us needs to practice social distancing to avoid the spread of COVID. What may be cold like symptoms to you could be fatal to me!

If you answer “yes” to any of the questions, your appointment will be rescheduled at the earliest convenience for you and cancellation policy will be null and void.

  • Have you or anyone in your household had any of the following symptoms in the last 21 days: sore throat, cough, chills, body aches for unknown reasons, shortness of breath for unknown reasons, loss of smell, loss of taste, fever at or greater than 100 degrees Fahrenheit?

  • Have you or anyone in your household been tested for COVID-19?

  • Have you or anyone in your household traveled out of Big Island, Hawaii in the past 14 days?

  • Have you or anyone in your household cared for an individual who is in quarantine or is a presumptive positive or has tested positive for COVID-19?

  • Do you have any reason to believe you or anyone in your household has been exposed to or acquired COVID-19?

  • To the best of your knowledge have you been in close proximity to any individual who tested positive for COVID-19?

If you have answered "yes" to any of the above please inform me before entering the building. You may text me up to the time of your appointment, to 808-430-0313, so that I may reschedule accordingly. Please also contact your Primary Care Physician for guidance on what to do as any "yes" to above puts you at risk for contracting COVID.


Eligibility and Contraindications

We have specific rules and eligibility requirements for our services to ensure that optimal healed results are achieved and that your health and safety are not compromised.

You are NOT eligible for any permanent makeup procedures (including BB Glow treatments)

if any of the following applies to you:

  • You cannot abide by our Pre + Post Care Instructions

  • You are pregnant or breastfeeding

  • You have a history of keloids or hypertrophic scarring

  • You have a history of hypo or hyper pigmentation

  • You are tan or sunburnt (True skin tone must visible for selecting proper pigment.)

  • You have recently had Botox (Botox results must wear off prior to the procedure.)

  • You have had a chemical peel within one month of your appointment

  • You have skin irritations (rash, sunburn, acne, etc.) or psoriasis on/near the procedure area

  • You have open wounds, cuts or abrasions on the procedure area

  • You use topical steroids on the procedure area

  • You have used Accutane within the past year

  • You have any viral or bacterial infections

  • You are sick (cold, flu, severe sinus allergies, etc.)

  • You have an active cold sore

  • You suffer from epilepsy

  • You are diabetic (Please see additional information below.)

  • You suffer from hemophilia

  • You have uncontrolled high blood pressure

  • You have a pacemaker or heart problems

  • You have had an organ transplant

  • You are currently undergoing chemotherapy (Please wait 6 months after completing treatments and obtain doctor clearance.)

  • You take any immunosuppressant medications

  • You are under any treatment or have any illness that compromises the immune system

  • You have had ANY surgery within the past 30 days

  • You have poor general health

If you have any of the following and wish to proceed with the service, a doctor’s note is required:

  • You are recently in remission of cancer

  • You have a history of melanoma

  • You have uncontrolled Diabetes or your health is compromised because of Diabetes (having kidney issues, cardiac issues, neuropathy, pain, etc)

  • You suffer from any autoimmune diseases

  • You have a history of Herpes Zoster a prophylactic prescribed medication is required to take before having any procedures on or near the lips to prevent outbreaks.

  • If you need to take medications prior to dental visits, please speak to your doctor about necessary measures to take before your appointment (ex: breast augmentation clients may need antibiotics to prevent encapsulation, but this may not always be the case).

Please Note:

We take corrective and cover-up work on a case by case basis. If you have an existing cosmetic tattoo done by another artist, please email us prior to booking.

  • While diabetes is not a contraindication, diabetics typically heal slower, have results that may appear grey, and/or experience pigment rejection from the skin.

  • If you have acne in the procedure area at the time of your appointment, please understand that you simply will not retain pigment in those areas as your skin is in a damaged state.

  • If you work out immediately prior to your appointment, your pores are still open and you may not retain as well.

  • If you work out 4+ days a week, this can and will cause the pigment to appear “blurry”, change in color, fade prematurely or not retain at all. Even after the results are healed, sweat will still impact the longevity of your tattoo.

  • If you are a smoker, you may heal slower and not retain pigment as well.

  • If you are tan, your pigment may appear grey and will fade much faster. Tan skin will bleed easier, possibly heal darker and may fade to an ashy color as the tan fades.

  • If you have extremely oily skin or large pores, these are contraindications for cosmetic tattooing. Due to the over-production of oil by glands in the skin and/or the size of the pores, the pigment may heal thicker, appear “blurry”, change in color, fade prematurely or not retain at all. These are all potential risks you accept may happen.

  • If you have a history of hypo-pigmentation or hyperpigmentation there is a chance that this effect can be caused during/after permanent makeup and can affect the color of the pigment.

  • If you regularly swim in chlorinated pools, your pigment will fade faster.

  • If you have moles or a birthmarks in the procedure area, we cannot tattoo over these areas and will work around them.

  • If you have a scar in the procedure area, this area may be resistant to retaining pigment as it is thicker and uneven in texture.

  • If the skin in the procedure area is not smooth, your results may not be either.

If you are having Teeth Whitening Treatments done:

  • Please remember that teeth and gum sensitivity can occur. If you have history of sensitivity NO NOT book a treatment with Brows By Shirnel. Instead, seek a Dental professional to have these services rendered.

  • You must have good oral health to have this service done.

  • Only natural teeth can be whitened.

If you are having Tooth Gems applied:

  • Tooth Gems can remain on the tooth for months to years.

  • The Business will not remove gems in the office. Gem removals can be done at the Client's dental office. The Business is not responsible for gem removals.

Pre Care Instructions

PRE CARE INSTRUCTIONS FOR PERMANENT MAKEUP, REMOVAL, AND BB GLOW

  • Absolutely no alcohol or caffeine for 24 hours prior.

  • No blood thinners such as ibuprofen, aspirin, Aleve, niacin, vitamin E, fish oils, etc. unless medically necessary for 72 hours prior.

  • No working out the day of your appointment.

  • No tanning for 2 weeks prior to your appointment. If you arrive with a noticeable tan or sunburn, you will forfeit your deposit and be asked to reschedule. Please plan around vacations!

  • Botox and fillers must wear off completely prior to your procedure time.

  • Avoid facials, chemical peels or microdermabrasion for the 4 weeks prior to your appointment.

  • No waxing or tinting for 2 weeks prior to your appointment.

  • Avoid booking on your menstrual cycle as this may increase discomfort.

  • The procedure area must be free of all irritations including ingrown hairs, rashes, blemishes, eczema, and psoriasis.

  • No anti-acne or anti-aging products on the skin for 30 days prior to your appointment.

  • No Accutane within one year of procedure.

  • Do not Schedule a procedure if the desired area has irritations including: ingrown hairs, blemishes, eczema, and psoriasis.

  • Reschedule if you are on your menstrual cycle. This and any hormone therapy may increase the sensitivity/discomfort during the procedure.

  • You will be advised not to wet the tattooed area for 4 days following your procedure. I would suggest to plan your treatment away from important events that may require you to look your best as the healing process will take atleast 14 days!

  • Your skin will be extremely sensitive to products placed over it or sun exposure. You must avoid these products and sun exposure for the first 2 weeks, if having Microblading, Ombre/Powder brows done, or saline tattoo removal. Avoid products and sun exposure until 3 days after your treatment, if having Semi-Permanent Foundation treatment.

  • You must complete your 6-8 week touch up (if having permanent makeup procedures done), no earlier that 4 weeks.

  • You CANNOT have a saline tattoo removal done, over the same area, less than 8 weeks apart. If you have multiple areas being treated you may schedule to return to do a different area 2 weeks after your last treatment.

  • Aftercare supplies are not included and can be purchased separately either in the office or at retail stores: Gentle cleanser, cotton pads & Q tips, healing ointment, brow shields for shower/bath.

PRE CARE INSTRUCTIONS FOR TEETH WHITENING

  • Brush with Sensodyne Tooth & Gum Sensitivity for atleast 2 weeks prior to your teeth whitening treatment.

  • If specific Sensodyne tooth paste is unavailable, any Sensodyne toothpaste is encouraged. This will assist with prevention of tooth and gum sensitivity from whitening gel.


What to Expect the Day of your appointment


  • Please be well-hydrated and eat a light meal.

  • If having permanent eyebrow, eyeliner, or lip blush done, wear your normal makeup.

  • If having the BB Glow done, it is preferred to come with a fresh and clean face.

  • If having teeth whitening or tooth gems done, it is preferred to brush your teeth before your appointment.

  • FOR PERMANENT MAKEUP: The process involves the following: Before Pictures, Initial numbing (if having microblading or saline tattoo removal done), Consultation and Mapping, Pictures after approval, Treatment while laying FLAT and STILL as much as possible, and Review of After-Care Instructions during the pigment mask time (or saline removal mask). Pictures will also be taken after the procedure.

  • FOR BB GLOW: The process involves the following: Before Pictures, Cleansing of skin, Exfoliation, Chosen Serums during Consultation, Treatment while laying FLAT and STILL as much as possible, and Review of After-Care Instructions during the serum mask time. Pictures will also be taken after the procedure.

  • FOR TOOTH GEM: The process involves the following: Before pictures, Consultation with chosen gem, cleaning of chosen tooth, bonding adherent applied, light to cure. Pictures will also be taken after the procedure.

  • You will forfeit your deposit and need to reschedule your appointment if you:

    • Have not followed our Pre Care Instructions.

    • Arrive to the studio exhibiting signs and symptoms of a viral or bacterial infection.

    • Are found to have any contraindications listed, changes to the signed Consents prior to your appointment.

Post Care Instructions

POST CARE INSTRUCTIONS FOR PERMANENT MAKEUP

The following instructions are imperative for proper healing and results. Permanent Makeup services typically take 4-8 weeks to fully heal depending on your body’s regenerative abilities. Initially it will appear darker, larger & sharper compared to the healed results. Usually within 7 days the color will fade 40-50%, soften and look more natural. Do not be alarmed when flaking starts to occur. After flaking, it may appear lighter than expected and it will seem as if most of the color is gone. This is superficial pigment flaking away and is part of the natural healing process. Your skin will go through several stages during healing and it is important to be patient and care for them properly! If you ever have questions or concerns, please feel free to contact us.

  • If having eyebrow permanent makeup procedure done: Epinephrine is used to decrease bleeding at the site. I will also apply a liquid barrier film to the site, which acts as a protective interface between the skin and bodily wastes, fluids, adhesive products, and friction. This technique decreases the build up of blood and exudate, reducing the thickness of the formed scab, aids in better pigment retention, and is less maintenance on the Client during the After Care process.

  • If having saline tattoo removal done: No epinephrine or barrier film is applied. The goal is to allow the saline substance to enter the site and draw the pigment to the surface. You will want your site to excrete exudate before scabbing to attract as much pigment for removal. The site may look even DARKER and more pigmented than it was because the pigment deeper in the skin is being forced to surface. Saline tattoo removal is a process that requires numerous appointments to remove pigments. IF you are expecting pigment removal to be completed in one session, this procedure is not for you!

  • If having BB Glow treatments done: There is no need to use numbing agents or barrier films for this treatment as needles will not puncture the skin. Serums are infused through nano needling technology and is considered non invasive.

  • For permanent makeup, dry healing is recommended:

DAY 1-5: Gently blot area with a clean tissue to absorb any fluid. Keep the tattooed area dry, free of contamination, and avoid wetting the area.

DAY 6-14: With clean fingertips, gently wash the tattooed area with a mild cleanser and pat dry with a clean tissue. Allow area to completely dry before applying a rice grain sized amount of aftercare ointment to the area. Do not over apply the ointment or it could cause suffocating of the area and delay healing. Allow natural healing process (flaking and scabbing) to occur and do not pick at the area.

DAY 15-30: Repeat DAY 6-14 as needed. Schedule your touch up appointment!

  • For BB Glow treatments:

First 24 hours: Do not wash product off. Allow the serums to absorb into the skin for as long as possible. If you are unable to adhere to this, please allow for at least 6 hours of absorption before washing.

24-48 hours: Clean face using a gentle and mild cleanser, free from ingredients that may cause irritation. Use Aftercare serum and allow serum to dry by air. Apply a good moisturizer. Do not apply makeup to the area. Do not use acids, chemicals, exfoliation. Avoid direct sunlight.

72 hours: You may resume wearing makeup. Skin may still be sensitive so refrain from harsh products and chemicals (acids, retinol, glycolic, exfoliants) until skin feels back to normal (usually by day 5-7).

  • Do not apply any other products, other than the healing ointment provided, to the procedure area during the healing process. Vaseline/petroleum jelly should NEVER be used on a healing tattoo.

  • Your permanent makeup will start to peel a few days after your procedure. Expect this process to last up to 2 weeks or longer.

  • DO NOT touch, pick or scratch! If your permanent makeup itches, tap them lightly to help alleviate the sensation. Picking and scratching may cause scarring and loss of pigment.

  • While showering, keep water at lowest, most tolerable temperature and keep face away from steam as much as possible.

  • Permanent Makeup will require continuous moisturizing, even once the flaking has stopped. Keeping the pigmented skin moisturized will help with color retention and minimize itching.

  • Do not wear makeup on your permanent makeup area(s) until flaking has finished (at least 2 weeks).

  • Do not wear makeup for atleast 2 days if you have had semi-permanent foundation done.

  • Avoid the use of any products containing retinol, glycolic acid, anti-aging and anti-acne ingredients over the treated area for the life of your tattoo.

  • You may resume the above ingredients 7 days after your BB Glow treatment.

  • Do not exfoliate until 3 days after your BB Glow treatment.

  • Avoid engaging in activities that result in sweating during the healing process. The salt in sweat breaks down and removes pigment and can increase risk for infection.

  • Avoid sleeping on the treated area(s).

  • Avoid open-air vehicles (i.e. motorcycles, boats, convertibles, etc.) during the healing process.

  • Stay out of pools, oceans, saunas, hot tubs, direct sunlight, tanning beds, etc. during the healing process. Remember that participating in any of these activities after permanent makeup may cause faster fading and discoloration to the pigments used.

  • Once healed, it is recommended that you apply sunscreen (35+ SPF) to your brows prior to sun exposure for the life of your tattoo.

Often, even with proper care, clients may lose pigment in areas or heal unevenly. This is absolutely normal and is the reason why a touch up session 6-8 weeks later is included. Some clients have a harder time retaining pigment (I know this personally as a customer myself) and may require additional touch ups to get your desired color. Permanent makeup is considered permanent because some pigments will remain in your skin permanently. Over time, most of the pigments will fade. Your initial session, touch up session and yearly color boosts are the optimal formula for maintaining a your permanent makeup.

POST CARE INSTRUCTIONS FOR TEETH WHITENING

For the following 48 hours After Treatment you must:

Continue to use Sensodyne toothpaste to prevent sensitivity.

If needed, use the provided protective swabs over the gums and lips to ease any discomfort.

Avoid any dark staining drinks like Tea, Coffee, Red Wine, colored soft or alcoholic drinks and fruit juice.

Avoid all dark staining foods like bolognese, soy sauce, red meat, chocolate and all fruit except bananas.

Avoid any foods or drinks that would leave a stain on a white shirt.

No Smoking for at least 24 hours (preferably 48 hours). Smoking a cigarette within the first 24 Hours will stain your teeth. Moderate use of electronic cigarettes is OK.

Avoid colored toothpaste (red or blue) or Mouthwash .

Food that may be consumed are as follows:

– Skinless chicken/turkey (minus the fat) – White fish – White rice – White pasta – White cheese – Cauliflower – White onion – Egg whites

– Peeled potatoes cooked to your liking – Crustless white bread – Rice Crispies (yes, the Kelloggs ones – good to know for breakfast)

– Bananas – White low-fat yoghurt

Drinks that may be consumed are as follows:

– Still / sparkling water – Tonic/soda water – White lemonade – Skimmed milk – Clear coconut water (not milk!)

– Clear alcohol mixed with clear mixers (gin and tonic, vodka and white etc)

There is nothing radical about doing teeth whitening aftercare. It is just as simple as being vigilant about your daily hygienic routines. Here are some teeth whitening aftercare tips that you should consider if you want the improved quality of your smile from your teeth whitening to last.

1. Brush your teeth properly. Brushing your teeth properly is the first step towards making the results of your teeth whitening project last. You should develop the habit of brushing not just in the morning when you rise and at night before you go to bed, but also after every meal. The food we eat can stain our teeth, especially wine and drinks that contain caffeine. Why should you allow the staining on your teeth to build up again because of improper dental hygiene?

2. Use whitening toothpastes. Whitening toothpastes have bleaching agents as active ingredients that can help oxidize the stain from the teeth. Although the concentration of these bleaching agents is low, these bleaching agents nonetheless help in breaking down the stains from your teeth before they become discolored again and undo the results of your teeth whitening.

3. Cut back on drinking and smoking. Frequent consumption of alcoholic drinks and heavy smoking can reverse the effects of teeth whitening. Many alcoholic drinks such as wine have tannins that can stain the teeth. The same goes for the nicotine in tobacco. If you cannot quit drinking and smoking entirely, at least try to do it in moderation or lessen the frequency.

4. Use a straw. If you are drinking fizzy drinks or iced tea, you should use a straw. The caffeine in these drinks as well as the tannins in tea can stain the teeth. Using a straw can help minimize the contact of these substances with your teeth.

5. Use smudge-proof lipstick. Ladies, after going through teeth whitening, you should consider switching your current lipstick for the smudge-proof kind. Some kinds of lipstick tend to cling to the teeth, and the pigments by which lipsticks are made can contribute to the discoloration of your teeth. Using smudge-proof lipstick not only prevents the lipstick itself from getting to your teeth but also minimizes the need to retouch your makeup.

Teeth whitening is not an inexpensive venture and should thus be seen as an investment. You should take care of your investment and make sure that your pearly smiles will last.

Deposit & Payment Policy

A non-refundable deposit of $50.00 will be collected before confirming your appointment. This amount will be used toward your balance. Another deposit will be required if you must reschedule your appointment but will be used towards your balance. Your remaining balance can be paid with the following payment options: Venmo, Paypal, Square (will require a 3% processing fee), and Cash (no change will be provided).


Clickable forms of payment